Customer Support Teams

Empower a better borrower experience.

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How Canopy helps Customer Support teams

Canopy helps Operations & Support teams create great customer experiences using a suite of automated processes to limit manual work. Our system empowers Customer Support agents to manage clients at scale.

Remove manual workflow
> 25bps
Cost to service savings
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Make customers feel welcome.

Canopy tailors the look and feel of every user experience to your brand, so your borrowers always feel right at home.

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Give responsive support.

Manage borrower requests with ease. Get custom alerts for every account event that matters, along with all of the relevant data you need.

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Drive better results with data.

Access detailed borrower activity insights, so you can finetune your services and pinpoint new upsell or engagement opportunities.